Homyped – Online Returns
ONLINE RETURNS POLICY
Customer satisfaction is important to us. If you are unhappy for any reason with any product(s) you have purchased online, you may return the product(s) back to our online store within 30 days of receiving the products.
To log an online return, pleaes fill out the form on this page. Unfortunately we do not exchange sizes or change to a different style for return.
Please note that returned products must be:
- Returned back to Homyped online
- Returned in their original condition, unworn and unmarked
- Returned in the original packaging (shoe box placed inside a satchel bag or another box)
CHECKING SIZE ONLINE BEFORE ORDERING
We recommend using oru size chart or use our shoe finder for guidance to find your perfect fit before placing an order online.
For further information regarding returns, or if you need help with an online return, please contact us via 1800 331 143 or [email protected]
FAULTY ITEMS
If your product is faulty please get in touch with us at 1800 331 143 or [email protected].
REFUNDS
Once we receive the returned shoes, we will issue the refund back to the Credit Card or Payment Gateway (Paypal, Afterpay or Zippay) used during your purchase.
REGISTERED USERS
Simply login to My Account which is located at the top right hand side of our website. Then navigate to the left hand side of your Account Dashboard and look for Online Returns button. Simply follow the instructions to log your online return.
GUEST USERS
If you purchased your item for return as a guest, you can log your return by filling in the form below. Once you have logged your guest return, you will receive an email with further instructions.
